This website is operated by Synex Group B.V. and the official online distributor HEYOKA. Throughout the site, we use the terms “we,” “us,” and “our” to refer to Synex Group B.V. and HEYOKA. This website, including all information, tools, and services accessible through it, is provided by Synex Group B.V. and HEYOKA to you, the user, on the condition that you accept all the terms, conditions, policies, and notices set forth here.
By visiting our site and/or purchasing something from our company, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions,” “Terms of Use”), including the terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms of Use apply to all users of the Site, including, without limitation, individuals who are visitors, suppliers, customers, merchants, and/or content providers.
Please read these Terms of Use carefully before accessing and using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not be able to access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to them.
Any new tools or features added to this store are also subject to these Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Use by posting such updates and/or changes on our website. It is your responsibility to check this page from time to time to see if any changes have been made. By continuing to access or use the website after changes are posted, you accept those changes.
Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – TERMS OF USE FOR THE ONLINE STORE
By accepting these Terms of Use, you represent that you have reached or exceeded the age of majority in your region, province, or state, and that you have given us permission to allow any minors in your care to use this site.
You must not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction when using the Service (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in the immediate termination of your Services.
SECTION 2 – GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and that this includes (a) transmissions over various networks; and (b) changes made to comply with and adapt to technical requirements of connecting networks or devices. Your credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND CURRENCY OF INFORMATION
We shall not be held liable if the information provided on this site is inaccurate, incomplete, or out of date. The content of this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting more authoritative, accurate, complete, or up-to-date sources of information. If you rely on the content of this site, you do so at your own risk.
This site may contain certain historical data. By definition, historical data is not current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information contained herein. You acknowledge that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time and without notice.
We shall not be liable to you or any third party for any price changes, or for any modification, suspension, or interruption of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Some products or services may be available only online through the website. The quantities of these products or services may be limited, and their return or exchange is strictly subject to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of the products appearing in the store. However, we cannot guarantee the accuracy of color display on your computer screen.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We reserve the right to exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and pricing are subject to change at any time, without notice, and at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer for a product or service on this site is void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you by contacting you via the email address and/or billing address or phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our opinion, appear to have been placed by merchants, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.
For more information, please see our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide you with access to these tools “as is” and “as available,” without any warranty, representation, or condition of any kind and without any endorsement. We shall not be liable for any matter arising from or related to your use of optional third-party tools.
Any use by you of the optional tools offered through the Site is entirely at your discretion and at your own risk. Furthermore, it is your responsibility to familiarize yourself with the terms under which these tools are provided by the relevant third-party provider(s) and to accept those terms.
We may also, in the future, introduce new services and/or features through the website (including the launch of new tools and resources). These new services and/or features will also be subject to these Terms of Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not obligated to review or evaluate their content or accuracy, nor do we guarantee or assume any responsibility for the content or websites, or for other content, products, or services from third-party sources.
We are not liable for any loss or damage arising from the purchase or use of goods, services, resources, content, or any other transaction related to these third-party websites. Please read the policies and practices of these third parties carefully and ensure you understand them fully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those third parties.
ARTICLE 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you submit specific content (for example, as part of your participation in contests), or if, without our request, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, “Comments”), you grant us the right, at any time and without restriction, to modify, copy, publish, distribute, translate, and use in any media all comments you submit to us. We are not and shall not be obligated under any circumstances (1) to maintain the confidentiality of the Comments; (2) to compensate anyone for any Comments provided; or (3) to respond to the Comments.
7. We may, but are not obligated to, remove content and Accounts containing content that we deem, in our sole discretion, to be illegal, offensive, threatening, defamatory, pornographic, obscene, or otherwise objectionable, or that violates a party’s intellectual property rights or these Terms of Use.
You agree that your comments must not, under any circumstances, infringe upon the rights of third parties, including copyrights, trademarks, privacy, publicity, or any other personal or intellectual property rights. You further agree that your comments must not contain any illegal, abusive, or obscene material, nor any computer viruses or other malicious software that could in any way affect the operation of the Service or any related website. You may not use a false email address, impersonate anyone, or attempt to mislead us or third parties regarding the origin of the comments. You are solely responsible for all comments you post and their accuracy. We assume no responsibility for comments posted by you or any third party.
ARTICLE 10 – PERSONAL INFORMATION
The sharing of your personal information on our store is governed by our Privacy Policy. Click here to view our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, our website or the Service may contain information with typographical errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, offers, shipping costs, delivery times, and product availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or even cancel orders if any information in the Service or on any related website is inaccurate, at any time and without notice (including after you have placed your order).
We are under no obligation to update, modify, or clarify the information provided in the Service or on any related website, including but not limited to pricing information, unless required by law. No specific date of update or revision applied to the Service or any related website shall be deemed to indicate that all information provided in the Service or on any related website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the other prohibitions set forth in the Terms of Use, you may not use the site or its content:
(a) for any unlawful purpose; (b) to incite others to commit or participate in unlawful acts; (c) to violate any local ordinance or any international, federal, provincial, or state regulation, rule, or law; (d) to infringe or violate our intellectual property rights or those of any third party; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any related website, as well as other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, crawl, explore, or scan the web; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security measures of the Service or any related website, as well as other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating the prohibited uses.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee, warrant, or represent in any way that your use of our Service will be uninterrupted, secure, timely, or error-free.
We do not guarantee that the results that may be obtained from using the Service will be accurate or reliable.
You agree that, from time to time, we may suspend the Service for indefinite periods or discontinue it at any time without notice.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through it are (unless expressly stated by us) provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Synex Group B.V., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall in no event be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to, loss of profits, revenue, savings, or data, replacement costs, or other similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of your use of the Service or any service or product using the Service, or any other claim related in any way to your use of the Service or any product, including but not limited to errors or omissions in any content, or any loss or damage arising from the use of the Service or any content (or product) published, transmitted, or made available through the Service, even if you have been advised of the possibility of such damages.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions will be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Synex Group B.V. and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or in connection with your violation of these Terms of Use or the documents referenced herein, or your violation of any laws or the rights of a third party.
ARTICLE 15 – SEVERABILITY
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Use, without such finding affecting the validity and enforceability of the remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall remain in effect after the termination of this agreement for all purposes.
These Terms of Use shall remain in effect unless and until terminated by you or by us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we determine or suspect, in our sole discretion, that you are not complying with or have not complied with any term or provision of these Terms of Use, we may also terminate this agreement at any time and without notice. You will remain liable for all amounts due up to and including the date of termination, and as a result, we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure on our part to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision
These Terms of Use, along with any other policies or operating rules that we post on this site or that pertain to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede all prior and current agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Use).
Any ambiguity regarding the interpretation of these Terms of Use shall not be construed against the drafting party.
ARTICLE 18 – GOVERNING LAW
These Terms of Service, as well as any separate agreement under which we provide the Services to you, are governed by and construed in accordance with the laws of Blaak 520, Rotterdam, 3011TA, Netherlands.
ARTICLE 19 – CHANGES TO THE TERMS OF USE
You can view the most recent version of the Terms of Use at any time on this page:
. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting such updates and/or changes on our website. It is your responsibility to check our website from time to time to see if any changes have been made. By continuing to access or use our website and the Service after changes to these Terms of Use have been posted, you accept those changes.
ARTICLE 20 – CONTACT INFORMATION
Questions regarding the Terms of Use should be sent to [email protected].