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Shipping Policy

Shipping Policy

Options and delivery times of Silent Seeds

Silent Seeds offers several delivery options, including an express delivery service that allows orders to be received within 24-72 hours, depending on the choice of courier. This service is available for customers in France and Europe.

Free delivery

Customers can take advantage of free delivery for purchases over EUR 80, making bulk purchases more convenient.

Discreet packaging

Customer confidentiality is a priority for Silent Seeds. All shipments are discreetly packed, ensuring that the contents are not visible or identifiable from the outside.

Secure payment methods

Silent Seeds accepts several secure payment methods, including Visa and Mastercard credit cards, via a secure 3D payment gateway. They also accept payment by bank transfer. Transactions are protected by European e-commerce regulations.

Delivery guarantee

In case of non-delivery, Silent Seeds encourages customers to contact their customer service department to resolve the problem. They offer e-mail and telephone support to ensure a satisfactory resolution of any delivery problem.

Order Cancellation

If a customer wishes to cancel their order, they are encouraged to contact Silent Seeds customer service directly.

This policy underlines Silent Seeds' commitment to providing safe, discreet and efficient delivery services. For more detailed information or specific requests, customers are advised to visit the Silent Seeds website or contact customer service directly.